Here at Google, there is a subtle underlying corporate communication pattern that I like to call "Google Speak". I've documented certain words, catch phrases, and sentence fragments that pertain to this unique Googler dialect.
I first noticed this speaking pattern in the interview process during my job at Google. See, I was with Urchin Software for five years before we were acquired, so I communicated with the same co-workers day in and day out, intimately aware of their speach external pattern. Then it all changed. It started with a handful of folks who, upon being acquired by Google, travelled up to the Googleplex to prepare for our arrival. They were the canaries in the coal mine who would return to our quaint little San Diego office to disclose their observations and pepper us with their new catch phrases.
During an interview with a Googler, I specifically remember asking a question that would normally be a "yes" or "no" question, but the "no" came across with a pre-emptive rebuttal, beginning with "sooo....". Then, approaching my CEO with the same question, he also started his sentence with a "sooo..." which, upon asking one of the coal mine canaries where we should go to lunch, he too started his sentence with, "soo... I was thinking we should go to Mona Lisa". And that was it, everyone had lost it to Google Speak. If you weren't doing it, you weren't hip.
More examples: I asked a Googler if we would be able to stay in corporate housing for more than a month. A blunt answer in plain english would be, "No, but we can make exceptions in rare circumstances." What I got was, "Soooo.... [softens the blow] we really encourage our new hires to find a place within a MONTH and we think this enables enough time to..." and so on. In short, the "soooo..." strategically starts the sentence and implied a negative response with a softened blow. There is no "yes" or "no" sentence constructors, everything begins with "soo..."
I assumed I would be immune, but funny enough, upon Day 1 here, I started to adopt a new vocabulary, too. Certain phrases or buzz words started to drop into conversations, too. Google Speak is often heavily acronym related, so when a co-worker looked me in the eye and asked for the Ts&Cs, I started to laugh out loud. I quickly realized the buzz words my co-workers started using and immediately compiled a list. Funny enough, peer pressure rules... now when we speak (a year after our acquisition), I find that I, too, have transformed my communication pattern into Google Speak. My mother, the austere English major, isn't "buying into" it. She calls me out on it every time I begin a sentence with, "Sooo..."
Here is my list below of phrases that even I am guilty of throwing around on a regular basis to seem smarter and savvier than the average Joe (because we all secretly know this is the real motivation for talking this way). If you're a Googler, feel free to email me with more:
"Soo..."
"Can you drive that?"
"Can you own that?"
"Will they have buy in?"
Key take aways
Recommended deliverables
Actionables
Deliverables
Action items
Launch pads
Ts&Cs
Decks
Strategic conversations
Conduits of information
task force
Kits
Verticalize
Templatize
Asset Management
Value Proposition